
What is the pricing model of Lookatmedia™?
Lookatmedia™ uses a SaaS (Software as a Service) pricing model. Starting from a base price that includes your Lookatmedia™ centre and Digital Asset Management (DAM) solutions, pricing will vary depending on your digital asset collection size, the number of users, and requested customisation.
What format are the images and videos that are supplied as downloads?
Approved Lookatmedia™ centre users can access images, videos, audio and documents in various formats to meet their specific needs. Your Lookatmedia™ centre automatically creates multiple derivatives of images and videos optimised for common use (e.g. social, media, broadcast-quality, print), allowing users to access the exact files they need to complete a task.
What support does Lookatmedia™ provide?
Your Lookatmedia™ centre includes a help centre on your Lookatmedia™ DAM, allowing you instant access to the information you need for onboarding and managing the solution. Lookatmedia™ also consists of a ticket-based support system that will enable you to talk directly to an expert.
Can I create a Media Release in my Lookatmedia™ centre?
Your Lookatmedia™ centre allows you to create, publish and edit Media Releases. You can add links to stories and content within your media centre or any other source. Journalists can access your Media Releases at any time and download them in a format that meets their needs.
Can I turn off features within my Lookatmedia™ centre?
On request, features can be deactivated or additional features added.
How do I add Stats and Facts?
Your Lookatmedia centre has a section under ‘Resources’ called ‘Stats and Facts’. To create and publish this content, you choose to create a new ‘Stats and Facts’ page in your content area, then use your image picker to add content and/or add PDFs for download.
Can I change the look of my Lookatmedia™ centre?
Out of the box, your Lookatmedia™ centre allows you to add your branding. On request templates, colours, fonts, and functionality can be customised to meet your specific needs.
Can I see reports for what journalists are viewing in Lookatmedia™?
Yes. You set up your Lookatmedia™ centre with its own Google Analytics account and the solution automatically generates reports at the Admin level that shows engagement stats by volume and content.
How do I feature content in Lookatmedia™?
You can turn on or off featured content on the content creation page. You can also easily change the order in which content appears by changing publishing dates.