Frequently
Asked Questions

Can I allow other content creators to access my Lookatmedia™ centre?

Your Lookatmedia™ centre is designed for secure, anywhere, anytime access. You can choose to allow access to content creators to either upload digital assets to your Lookatmedia™ DAM or allow access to create and publish content in your Lookatmedia™ centre.

Is the content on my Lookatmedia™ centre discoverable through search engines?

Yes. Your rankings for content will depend on SEO factors such as keyword usage, volumes and quality of visits.

Can I block my content from discoverability on search engines?

Lookatmedia™ centre is designed to help you increase your profile in the media.  Organic discoverability is a critical element in media research and a way to access more and better media contacts.

How do Journalists and Media Representatives register on my Lookatmedia™ centre?

Lookatmedia™ is designed to capture media contacts. When Journalists, Media Representatives roll over an image or video in an article, they are asked either to register or to log in if they have already registered. Users then only need to add their login details to start downloading content.

Can I remove access to someone who has registered as a Journalist and Media Representatives?

Yes. Your Lookatmedia™ Administrator has the option of deregistering someone via your Lookatmedia™ Digital Asset Management (DAM) solution.

Can I change the registration process in Lookatmedia™?

Out of the box, your Lookatmedia™ centre has a standardised media registration process. On request, this process can be customised to meet your specific needs.

How do I add an image or video to an article?

Images in articles are added via an image picker on the content creation page. Descriptions and attributions are also added and can be edited on the content creation page.

Where is Lookatmedia™ hosted?

Lookatmedia™ is securely hosted in the cloud and includes multiple layers of security and redundancy. Your Lookatmedia™ centre is designed to scale automatically for access to meet peak periods, ensuring that the media always has easy access to your content.

Where is my database of those who have registered stored?

Your database of those who have registered on your Lookatmedia™ centre is securely stored and editable via your Lookatmedia™ DAM. Customisation can allow your Lookatmedia™ database to be linked to your existing CRM, or it can be downloaded as a CSV file.